Agency - Ruby's Place, Inc

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Ruby's Place, Inc
Last updated on May 25, 2016


To foster a wellness based and culturally responsive community providing emergency shelter and supportive services to women and children who experience domestic violence, human trafficking, and homelessness.

Ruby's Place operates an emergency shelter for women and children who are the victims of domestic violence, human trafficking or homelessness.
Ruby’s Place (formerly Emergency Shelter Program) has been serving survivors of domestic violence, human trafficking and homeless women and their children throughout Alameda County and the Bay Area since 1972. We foster a wellness based and culturally responsive community providing emergency shelter and supportive services to the clients. Ruby’s Place offers a no-fee 42-bed emergency shelter, 24-hour crisis line, case management, therapy, children’s program, and supportive transitional housing. We serve over 360 low income individuals per year in the shelter, and additionally over 3,000 through the crisis line and Community Outreach Program.
Participants in the program consist of mothers and children ages 0-18 who are current or former residents of Ruby’s Place. Services including individual and group counseling, parent consultation, structured play groups, and after-school support are available to all families upon admission to the shelter. Healing from trauma is often a long and difficult process, therefore children and families are offered aftercare services that extend beyond their stay and successful transition to permanent housing. Aftercare services are provided to clients in their residences, via telephone or at Ruby’s Place adjacent therapy center.
Families arrive at the shelter after having been exposed to an array of traumatic events. They often experience symptoms of anxiety, depression, and behavioral problems. To identify areas of concern, the staff conducts a comprehensive assessment upon intake. Mental health services, case management/advocacy, and community referrals are offered to each family based on its unique set of emotional, physical, and behavioral needs.

We were established in 1972 as a temporary residence for girls and women over 13 years of age whom were victims of economic homelessness and family violence. The original eight-bed shelter was located in downtown Hayward. In November 1975, the shelter moved to a new location and expanded to 16-beds. In 1980 we purchased a 19-room facility in South Hayward with a client capacity of twenty-four. Major renovations took place in 1984 that allowed us to expand to 32 beds. Today, our maximum capacity is 42.

In May 2013 we launched a Community Outreach Program providing case management and therapy to men, women and children from the Hayward community who are not members or clients of the shelter. The new program filled in a gap in services for those who have housing but need assistance to maintain/improve their situation.
Through the support of our community stakeholders Ruby’s Place has expanded and enhanced services over the last four decades to include intensive case management services for our clients in the shelter as well as families in after-care (residing in permanent housing located through our HUD Linkages Program), individual therapy, early childhood therapeutic services, parenting supportive services, and domestic violence training for community members. Onsite services include comprehensive case management which consists of: life skills group, housing assistance, employment assistance, legal assistance, referral to social services agencies, and CalWORKS eligibility/enrollment. Ruby’s Place also offers domestic violence support groups and crisis counseling. In 2003, Ruby’s Place was awarded a HUD Linkages contract to provide in depth case management and supportive services to families throughout Alameda County who are in subsidized housing once they leave the shelter program(s). Through this contract, the Agency employs a full time Linkages Case Manager who works closely with the families to ensure continued activities towards self-sufficiency and permanency within the family unit.

Contact person: Vera R Ciammetti, Executive Director, (phone), (email)

Main office number: (510) 581-5626
Office fax number: (510) 581-5628


 1180 B St
Hayward, CA 94541
(See a map)

Web Site: http://www.rubysplace.org


   Nearest Metro/Subway Stop: BART,
  Walk distance (in minutes): 10
Last updated on May 25, 2016

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