Organization - AARP Fraud Fighter Call Center

AARP Fraud Fighter Call Center volunteers provide fraud prevention information and eduction to consumers.

Description:
Fraud Fighter Call Center volunteers provide fraud prevention information and education to consumers. Telephone Volunteers place calls and speak with individuals one-on-one, delivering information about ways to protect property and financial assets. Administrative Volunteers perform data entry, assist with mailings, download calls from the 800# or web site as needed, and offer clerical support to the project. Outreach Volunteers offer presentations or distribute project-approved information and written materials at community meetings and events. Training will be provided for all activities. Volunteers may participate in more than one activity.
The Call Center is open Monday, Tuesday, Wednesday and Friday with morning sessions (9:30 to 12:30) and afternoon sessions (12:30 – 3:30). Most people work 1 or 2 sessions per week.
We are located just south of the Northgate Mall in NE Seattle.

History:
In 2003 and in partnership with the Washington State Attorney General’s office and other partner agencies, AARP Washington launched a statewide initiative known as the Fraud Fighter Program. This program trained more than 3,000 Fraud Fighters in 20 different communities who continue to educate citizens about ways to avoid fraud.

Contact people:

Robin Knudson, Program Coordinator, (phone), (email) Jean Mathisen, Project Director, (phone), (email)

Address:

9750 - 3rd Ave NE Suite 450 Seattle, WA 98115 (See a map)

Directions:

From Snohomish County: Take I-5 South to the Northgate/1st Avenue NE Exit (#173) Follow the signs for 1st Avenue NE At the end of the off ramp turn left onto Northgate Way. Go under the interstate to 1st Avenue NE (first light) Turn right onto. . . (more)

Miscellaneous Information

Liability
	No
Does your organization welcome court-ordered community service volunteers?
	No
Does your organization have volunteer positions for youth 12-18?
	No