Frequently Asked Questions

Is there a fee for using Connect & Serve?

Connect & Serve is completely free of charge for all users.

How does Connect & Serve work?

It's simple. Interested volunteers search Connect & Serve based on where they are located, what interests them, what skills they posess and when they are available. Volunteer opportunities are then populated that best fits their search. Volunteers are provided with the contact information for organizations to get connected.

Can I search for volunteers directly?

No. Organizations have access to a number of ways to post information, but volunteers cannot be searched for and contacted directly.

Who should I contact for assistance with the site?

Contact Kristen Nelson, MassVolunteers Coordinator, at connectandserve@mass-service.org or at 617.542.2544 x 221.